Shipping policy

we strive to ensure a seamless delivery experience for our customers. Here's what you need to know about our shipping process:

1. Processing Time:

   • Orders are processed within 2-3 business days after payment confirmation.
   • Pre-order items may have extended processing times, which will be clearly stated on the product page.

2. Shipping Rates & Times:

   • We offer standard and expedited shipping options at checkout.
   • Delivery times vary depending on your location and chosen shipping method:
     • Standard Shipping: 3-7 days
     • Expedited Shipping: 2-3days

3. Order Tracking:

   • Once your order ships, you will receive a confirmation email with a tracking number to monitor its progress.

4. International Shipping:

   • We ship worldwide! Shipping rates and delivery times for international orders may vary. Please note that customs fees or import taxes are the responsibility of the buyer.

5. Lost or Delayed Packages:

   • If your package is delayed or lost, please contact our support team at Nery@nery.shop for assistance.

6. Address Errors:

   • Ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses.